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Australian Pregnancy and Birth helpline

November 16, 2010

The Pregnancy, Birth & Baby Helpline is fully funded by the Australian Government and is a 24-hour a day, seven days a week free service relating to issues of conception, pregnancy, birthing and postnatal care.

This Helpline commenced services in July 2010 and was created in in response to the Maternity Services Review, which recommended improved access to birthing and pregnancy-related information to support informed decision-making.

Callers are able to obtain information relating to pregnancy and the demands of a new baby (e.g. breastfeeding, settling issues etc) and where appropriate, the Helpline directs callers to other existing helplines including the Australian Breastfeeding Association’s 24-hour helpline, or the healthdirect Australia (for advice from a registered nurse).

I only found out about this service recently, but it’s good to know this service is offered – especially if you’ve read ‘What to Expect when you are Expecting’ from cover to cover, and still have a lot of questions! You can also visit their website at:

Image courtesy of Pregnancy Baby Helpline

2 Comments leave one →
  1. November 16, 2010 5:57 pm

    Thanks for the heads up Sass! It’s great to have a service to support new mums. I remember calling Tresillian (Sydney-based helpline) and feeling so upset when the line was engaged or there was a long queue.

    We have also used Health Direct a few times when TLG was sick, the nurses were very helpful. 1800 022 222 for all states except Qld (which I believe has their own helpline).

  2. November 16, 2010 6:54 pm

    Thanks for the information Ms Curious! Funny that QLD has their own helpline!

    In WA we have another early parenting helpline called Ngala (Aboriginal Bibbulmun dialect meaning ‘Mother and Child’ or ‘We Two’) which run from 8am to 8pm everyday which I hear is great for sleeping and settling issues.

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